Error retrieving Bluetooth radio status: NullReferenceException

Modified on Mon, Mar 27, 2023 at 8:45 AM

Symptom

Printing an invoice fails with an error stating "Error retrieving Bluetooth radio status: NullReferenceException"



Troubleshooting

Check the status bar for the Bluetooth icon (Picture below).


A missing Bluetooth icon indicates that the Bluetooth system has crashed.


Resolution

Perform a Clean Boot as instructed at Clean Boot your Handheld


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