Symptom
Attempting a data transfer results in an error stating "No such host is known"
Troubleshooting
These things indicate that the handheld is disconnected from Wi-Fi
- Wi-Fi Connection Status at top of screen
- Offline bar
Resolution
Connect handheld to Wi-Fi using connection sheets in the IT Resources Sharepoint Site
If the sheets do not scan properly, reboot the handheld and re-scan the wifi barcode immediately after it restarts
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