How To Fix Posting Error Due To Invoice Calculation Difference

If error mentions "invoice item total 0" there are additional edits needed.

Steps To Resolution

1. Expand the node of the route with the invoice in question, and right click on the servicing, and click Edit Servicing.

   1. 

2. 
   

- On the screen below, select the invoice number in question (the one with an error)

- The issue is that there are no price point line items for the invoice.

- Click on the "Auto-Add Items" button at the bottom of the screen.

- This should add all the lines needed

- Click "Save" button at the bottom (right) of screen.

- post servicing as needed.

Should look like this after clicking "Auto-Add" button

Sometimes the posting error may have small rounding issues.

If this is the case, please contact IT Support for further direction.