For some reason during Purchase Order (PO) entry using the Excel to GP PO Entry tool - the data entry screen stutters and the user is kicked out of GP. When user logs back into GP the PO where user was kicked out is no longer usable.
PO entry continues, using the next PO number and the one above needs to be voided.
Based on the info from this link:
https://community.dynamics.com/blogs/post/?postid=e95d804e-8871-4d5e-a0ec-c34ad7b0069a
Below is the procedures that Choice Books is using to fix and void a PO in question.
PO# NV00065281 as an example.
Run Reconcile Purchasing Documents from Purchasing in Utilities section
Enter the PO number in the "From" and "To".
Use "Reconcile and Print Report" option.
DO NOT RUN THIS WITH "ALL". It will take a very long time and may change PO's that should not be changed.
The following report will appear once the reconcile is done. No need to save.
Exit out of report-display-popup
Open PO with issue in Purchasing > Transactions > Purchase Order Entry
Add the correct "Type" to the PO and save it.
"Yes" to the following message
It should now allow you to Void the PO
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article